We're searching for a dedicated and motivated Associate to join our vibrant Customer Services team in Pune. In this role, you will be the first point of support for our valued customers via inbound chat. Your primary responsibility will be to provide here exceptional customer service by resolving their inquiries in a timely and effective manner. You will also play a crucial role in identifying customer needs and providing assistance to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound messaging platforms.
- Resolving customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a driven individual with a talent for customer service? Do you thrive in a fast-paced environment where you can solve problems? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with efficient support via live chat. You'll resolve a range of customer inquiries, ensuring their satisfaction.
- Develop your customer service expertise.
- Team up with a talented team of professionals.
- Acquire valuable experience in the customer support industry.
If you are excited to grow your career, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for resolving customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, helping them with their questions through live chat.
- Duties include:
- Proactively connecting with customers via live chat
- Providing prompt and helpful solutions to customer inquiries
- Keeping a positive and professional demeanor at all times
- Working with other teams to ensure seamless customer service
If you are a team player with excellent interpersonal skills, and a solid work ethic, we encourage you to consider! This is an amazing opportunity to grow your career in customer service while contributing in a fast-paced company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a service-driven individual with outstanding communication skills? Eclerx is currently looking for Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of business process outsourcing, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will resolve inquiries in a timely and efficient manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a driven individual with a love of customer service? Do you excel in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing prompt and friendly support via live chat. You'll be responsible for resolving customer inquiries, diagnosing issues, and ensuring a positive customer experience.
We offer a collaborative work environment with opportunities for growth. If you are ready to make a difference, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a astute eye for detail and a desire to offer exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the primary point of contact for our respected customers. You will address their queries in a prompt and courteous manner. Your customer service skills will be instrumental in fostering positive customer relationships.
At Eclerx Pune, we endeavor to create a supportive work environment where you can develop both personally and professionally. We offer attractive compensation and benefits packages, as well as opportunities for skill advancement.
- If you are a driven individual with a solid work ethic and a genuine desire to make a meaningful impact, we encourage you to apply!